FAQ
Everything you
wanted to ask.
Can’t find what you’re looking for? Send us a message — a real person will get back to you within 48 hours.
01
Getting started
How do I know if therapy is right for me?
How do I get started?
What happens in the free consultation?
How do you match me with a therapist?
Can I switch therapists?
Do I need a referral?
02
Sessions
How long is each session?
How often will we meet?
What happens in the first session?
Do you offer online sessions?
Do you work with couples and families?
How long does therapy usually take?
03
Fees & insurance
How much does therapy cost?
Do you take insurance?
Do you offer reduced fees?
What is your cancellation policy?
How do I pay?
04
Privacy & safety
Is what I share kept confidential?
Are there limits to confidentiality?
How is my information stored?
Is online therapy secure?
What if I’m in crisis?
We’re here
