How it works
Simple, secure
and on your terms.
Online sessions are easy to join and just as personal. Here’s how it all comes together.
01
Book your consultation
Fill in our short form and we’ll arrange a free, no-pressure first conversation.
02
Get your secure link
Before each session you’ll receive a private link by email — no accounts or downloads.
03
Join from anywhere
Click the link at your session time from a phone, tablet or computer.
04
Same care, your space
Work with the same licensed therapists and approaches as our in-person sessions.
Your space, your pace
Before your session
Setting up
your space.
A private, quiet spot
Somewhere you won’t be overheard — a bedroom, a parked car or a booked room all work.
Headphones if you have them
They add an extra layer of privacy and help you hear clearly.
A steady connection
Wi-Fi is best. If it drops, your therapist will call you back or reconnect.
A charged device
Plug in your phone or laptop so you’re not watching the battery.
Something comforting
A glass of water, a blanket, a cup of tea — whatever helps you settle.
Private & secure
Your privacy
comes first.
Encrypted & confidential
Sessions run on a private, encrypted video platform designed for healthcare conversations.
Nothing to install
Join straight from your browser with a secure link — no apps, accounts or downloads.
The same standards
Online sessions follow the same confidentiality and professional standards as in person.
Online sessions
Questions,
gently answered.
Everything you might be wondering before your first video session.
01
Is online therapy as effective as in person?
For many concerns, research suggests online therapy can be just as effective. Your therapist will check in regularly on how the format is working for you.
02
What do I need to join?
A phone, tablet or computer with a camera and microphone, a stable internet connection and a private space.
03
Can I switch between online and in person?
Absolutely. Many clients mix both — for example, online during busy weeks and in person when it suits.
04
What if my connection drops?
Don’t worry. Your therapist will reconnect or call you, and you’ll agree on a backup plan in your first session.